I wasn’t given a refund for an item that was price wrong on the site and it’s presentation was horrible when I let them talk me into paying twice as much for it (-10 service)
This is my 2nd order b it never makes it to the restaurant.It’s inconvenient AND Kubla Khan has horrible customer service about the issue. Telling me this is a 3rd party site that always messes up...
They never disappoint when I eat here! The food is so amazing. I have my entire staff eating here now
The food was AMAZING!!!! My coworkers and I loved it and let everyone know y'all are awesome
Boyfriend got there to pick up my food, and you guys said you don't have my order. Then what exactly am i looking at right now????
The shrimp sushi roll had rice that was completely uncooked and it had a unpleasant aroma
Yes very good
Order a kid chicken teriyaki advised to hold chicken and replace with veggies. 3 of each veggie was pretty much what was in the container. I am beginning to hate t Kublai Khan they go on jackass wall
The staff is always friendly! Excellent service!
My kids dinner the beef was not done so I end up throwing it in the trash and the Batman roll was not the same, and that’s something I always get and it’s always DELICIOUS. Not satisfied today
I usually dont do reviews but this time, i was totally dissatisfied. I placed my online order at 12:54, it wasnt ready until 140. My order was wrong I paid for sausage and garlic sausage sauce but received bland food.
My order was not ready when I arrived. I had to wait until 7 pm for it. They left out the my general tso sauce, pineapple, jalepenos on my order. Very disappointed. I want the manager to call me to redo order. 662 710 8398
They gave me fried rice instead of white rice but it’s no big deal i eat both
They were packaged together. Two different meals.
I was very disappointed in this visit to this place today. My food took forever and the young lady giving out the orders seem to care less if I got it on time on or not. All of my past experiences have been great but I will not be back after today...
Food was good
Food was not ready. Hostess attitude was horrible
Food was ready and hot
This was my first time eating here but it will NOT be my last! The food was amazing! Everything was fresh and delicious
Always enjoy my food every visit
Placed my order over 30 min before pick up and it still wasn't ready when I went to pick it up
Delicious and i got my extra shrimp
Sushi rolls were good but the soup container had a hole in it and the soup leaked out .
Excellent food. Timely service.
It was great, as always... but I ordered over two hours before pick up and still had to wait 20 minutes after I got there because it wasn’t ready.
Best food ever! I recommend the Pad Thai bowl, it was awesome!!!
I ordered my food at 4:44 online and I was sketchy because I’ve never used this online ordering service before. After reading about a third of the reviews, I was really hoping they wouldn’t neglect my online order. But I am EXTREMELY satisfied about the ease in ordering and picking up my items. I had maybe a five minute wait. I was greeted and handed my food promptly. It was 15 minutes in total time from online to pick up. Everything was as I asked. I would recommend this Website/App.
it was ready when I arrived and the hostess was very polite
I arrived 30 minutes after I placed the order and they had not even started on my order. They didn't realize they had one until I got there and asked for my order. The manager did apologize and gave me a slight discount. The food was great as always.
Food was delicious and fulfilling.
Great food great service
Absolutely love this place. The foods is always so fresh.
Everyone is always friendly and precise.
The food is always good!
My entire order was incorrect. I received the wrong soup and the rice that came with the Teriyaki chicken was completely different than how it was made to order before. The vegetables were not fresh and seemed like they were cooked too long.
I love their sushi rolls. I swapped out the hot sauce for spicy mayo on the spider-man roll bc I really like the spicy mayo so I can't say how the original tastes, but I'd imagine just as good.
The food was great! Also, I highly recommend ordering to-go on the weekends. It was pretty crowded inside, but I didn't have to wait bc my food was already ready.
I requested special sauces and none of them were honored. The food itself was great. It always is.
The food was great! The Mongolian Mad Bull is wayyy to spicy if you can’t handle spicy foods!
First time at lunch time, used online first time. That was the easy part. But there was not a hostess, The guy at the desk didn't know what he was doing. I should have ordered sooner. The food was great !!!! But the service needed help
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7204 Airways Blvd, Southaven, MS 38671
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